Counter Side Reroll Guide

Rerolling is great for those players who want to start the game strong and aren't afraid to waste hours to get a perfect combination of employees.

Is it even worth rerolling?

Considering that Counter Side has a special banner that you can reroll 30 times on that also has some of the best SSR in the game, then the answer is not really.

How to reroll?

After the recent rework to early game, rerolling became much easier compared to the time SEA has launched. For example most of the ship battles have been removed and replaced by simply stage battles. Here are the steps you need to take:

1. Create a Guest account

Make sure to login using Guest Account - this will allow you to easily reset your progress if you're not satisfied with what you've got.

Guests accounts and the Account Delete option aren't available on Steam, so you are forced to reroll on an emulator or your mobile phone before linking the account with Steam.

2. Play through the tutorial

Play through the tutorial till you reach the lobby. This should take you around 5-7 minutes if you click through all the dialogue.

3. New CEO Banner

New CEO banner

The game will force you to do a 10-pull on the New Ceo banner. This banner is a recent addition to the game and it guarantees an SSR Rarity employee in 30 pulls or less. The cost to pull on that banner is also cheaper as each pull costs only 100 Quartz, instead of the normal 150 Quartz.

You can get the following Employees here:

CharacterNameOverall PVEPVP (SEA)PVP (Global)Worth getting?
Kyle WongAAANo. While Kyle is good employee to have, he was powercrept by other Rangers already in Global.
Elizabeth PendragonCCSNo. In SEA she's not used at all, but in Global she's still a pretty great backline killer.
GaeunSSSSSYes. Gaeun is awakened employee in disguise. In PVP she's still getting banned left and right in the Global server.
Seo YoonSCBNo. While she's one of the best buffers in PVE, you don't really need her when starting the game. You will also get her for free from the reworked Newbie Missions.
Esterosa de ChevalierABSYes. After the buff and her cost being lowered to 4 stars, she's a great off-tank that also can deal silly amounts of damage. Still, she's slowly fading away in Global, but she will come back when her Rearm is released.
Nanahara ChifuyuSSASYes. Chifuyu is one of the best SSR in the game that is used in both PVE and PVP, though in PVP other Strikers are slowly powercreeping her.

Still, considering the banner is random, and any Quartz you will get from codes/other rewards should be used on a normal banner, anything you get from the CEO Banner could be considered a bonus.

4. Selective Recruitment Banner

Selective banner

Now the game will force you do a pull on Selective Recruitment Banner.

Each time you do a 10-pull, you will always receive 1 SSR character, 3 SR characters, and 3 Rare characters and 3 Normal Rarity characters. Here's a list of the SSR employees you can get from the Selective Banner:

CharacterNameOverall PVEPVP (SEA)PVP (Global)Worth getting?
Elizabeth PendragonCCSNo. In SEA she's not used at all, but in Global she's still a pretty great backline killer.
GaeunSSSSSYes. Gaeun is awakened employee in disguise. In PVP she's still getting banned left and right in the Global server.
Esterosa de ChevalierABSYes. After the buff and her cost being lowered to 4 stars, she's a great off-tank that also can deal silly amounts of damage. Still, she's slowly fading away in Global, but she will come back when her Rearm is released.
Nanahara ChifuyuSSASYes. Chifuyu is one of the best SSR in the game that is used in both PVE and PVP, though in PVP other Strikers are slowly powercreeping her.
Nanahara ChinatsuABBNo. While she's a great healer, getting Chifuyu or Gaeun from the selective will help your account much better. You can use Evelyn, Aurius or Claudia as your early game lower rarity healers and you will do fine.

Great SR rarity employees to get as a bonus in the selective banner:

CharacterNameOverall PVEPVP (SEA)PVP (Global)Short review
Evelyn KellerSSSSSSSEven today, she's considered as the best healer in the game.
Admin. RiflemanSSSSSDespite being SR rarity, they're one of the strongest DPS in the game that can melt Awakened Defenders in PVP, but they require a bit of gear to work.
Lin XienSBBLin is required for a lot of PVE content due to being a battery which means she can restore Deployment Resources that are used to deploy characters in battle.

Do a 10-pull, but don't accept the results (even if it's someone you want). Press the Back button in top left corner instead. We will come back to this banner later.

5. Check your mail

Without leaving the recruitment screen, press the Mail icon in the top right part of the screen. Get all rewards from there.

During the first anniversary event, a login calendar will be active that gives 2.5k Quartz on the first day!

6. Continue the tutorial

Don't do anything with all the Quartz you've received yet and instead press the lobby button to follow the tutorial till you reach this screen:

End of reroll

From now on, you will be able to browse the game as you want it, so press the lobby button instead of going in the battle.

6. Use the goodies

Now, navigate to the account options and use those two codes:

  • CSGBLONSTEAM- this code gives you 1k Quartz,
  • CSGBLASYRECRT - this code gives you 100 Confidential Tickets, which equals to 5 pulls on the Awakened banners.

If you've quit the initial 10-pull, you should be sitting on quite a lot of Quartz. This means you can go to Shop, then Permanent Packs and then Classified Recruitment Package. There you will buy the 11-pull pack for 2750 Quartz. This combined with the code above allows you to do 16 pulls on the banner of your choice.

Here are the banners with Awakened characters available on the Global server for the Steam release:

CharacterNameOverall PVEPVP (SEA)PVP (Global)Short review
Awakened Seo YoonSSSSASY is one of the best damage dealers in the game that even till day in SEA and KR is commonly used in Raids, but since she is an older awaken, she has more and more competition for that spot. Still, in Global she will be really hard to replace for a long time.
Awakened Lee SooyeonSSSSSSALSY is an air-type character that is the bane of existence of other air characters. If a stage has those pesky air enemies, she is your best pick to get rid of them. Still, she's also a great buffer that makes your Rangers stronger.

Out of the two Awaken, we suggest to reroll for Awakened Lee Sooyeon if you have the time and patience to do it, but both are strong picks so check their full review before deciding.

If you don't have the patience to roll for an awaken, you can use the Quartz on one of the normal banners (but only do it during reroll - Quartz should never be used on normal pulls after you start playing).

For the first anniversary event two normal banners will be available - check the reviews for the characters available on them below:

CharacterNameOverall PVEPVP (SEA)PVP (Global)Short review
SigmaSAASigma is among the best Mech employees in the game. Her passive aids against role disadvantage and boosts role advantage, and on top of that she has a pretty strong battery over time. If that was not enough, she also summons a Daddy GAP defender that can stall for a bit of time
Lee SooyeonCBBThe young version of ALSY is honestly just an average Striker and there are much better choices out there for that role.

Sigma is the obvious choice.

160-day free pull banner

With the first anniversary like event there will be a 160 free pull banner available and the game will give you a 10-pull instantly after creating an account. Here are the SSR available on the banner:

Free pull banner

Below you will find current ratings and short review for each employee on that banner.

CharacterNameOverall PVEPVP (SEA)PVP (Global)Short review
SerapelSSSSTill today she's considered as the best SSR tank in the game both in PVE and PVP - she's the best character available on the banner.
AlexBBAWhile Alex is a average Striker, she just received her Rearm that turns her into a top tier Defender - still, the Rearm feature won't come to Global till December.
LyudmilaSASLyudmila is one of the best Snipers in the game that not only does great damage, but also has a lot of utility - she is great in both PVE and PVP.
Karin WongSBBOne of the scariest Snipers that excels at killing Air enemies, but her damage on ground enemies is still very strong. Sadly she's only average in PVP.
GaeunSSSSSGaeun is awakened employee in disguise. In PVP she's still getting banned left and right in the Global server.
Edith TwinsDCCHonestly, Edith is cute but nearly useless.
Edel MeitnerACCEdel is a great PVE character that will carry you in the Story and in Shadow Palace (a place where you will farm gear), but she's just average in other PVE modes and terrible in PVP.
Regina MacCreadyBBBRegina is a Supporter that hates Mechs, and to fight them, she trained all her life to become a Defender instead. Her debuffs make any Mech enemies cry because she can constantly stun them and drastically lower their stats. Still, against non-mech enemies she's pretty terrible.
Reset account

Didn't get what you wanted? Time to try again!

In the KR version of the game, you can go to setting and reset your account. This will take you back to the login screen.

In SEA you have to close the game and manually delete the application data (clear cache), but this will also force you to redownload the 3gb. I suggest to use emulators like Bluestack to speed up the process, since you can roll on more than one client at the same time (if your PC can handle it that is).

The account reset option is available in the Global version on mobile. To use the reset account option, navigate to the screen below and press the Delete Account button. This will take you back to the login screen.

Reset account
TL;DR version

Here's how a perfect reroll would look like:

  1. Start the game and do what tutorial wants till you reach the New CEO banner. Force close the game then to keep the 1k Quartz,
  2. Finish the tutorial, gather the goodies and use available codes,
  3. If you want to reroll for Awakened Lee Sooyeon, buy the Classified Recruitment Pack for 2750 Quartz and use the Black Tickets on her banner,
  4. If you don't want to reroll for Awakened Lee Sooyeon, use the quartz on Sigma banner instead,
  5. Do you free 10-pull on the banner that comes with 160 free pull event (this pulls stack, so if you will reroll on 2nd day, you will get 20 pulls here and so on),
  6. Go to the catalogue and missions and get all the rewards you could get and hopefully you will get 1k to roll on the New CEO banner you've skipped previously,
  7. Once you do all your pulls and you're happy with them go back to the Selective Banner. If you didn't get Nanahara Chifuyu, get her from the Selective Banner (while both her and Gaeun are a good choice there, Gaeun is available in some ticket selectors, while this is your only chance to guarantee yourself Chifuyu). If you got Chifuyu already, get Gaeun from the Selective instead.
Video guide

The video shows the reroll process on Global server.